What is happening with your cat right now?
You do not need to understand the entire Cats in the City family before asking for help. Choose the closest description below and Portland Cat Care will route you to the most appropriate starting point.
Choose the route that most closely matches the current need.
Each route provides a primary starting point and a secondary pathway when the situation crosses service boundaries.
Matting, coat, claws, hygiene, or grooming difficulty
Start with feline clinical grooming for maintenance, deshedding, mat removal, claw care, hygiene restoration, senior support, or modified handling.
Route to cat grooming →Boarding while traveling or managing an extended absence
Start with feline-only boarding when your cat needs private lodging, medication continuity, diabetic care, enrichment, or structured observation.
Route to cat boarding →Care in the cat’s own home
Start with professional cat sitting when familiar routine, medication administration, food intake, litter monitoring, and home integrity are priorities.
Route to cat sitting →Transportation, appointments, flights, or relocation
Start with coordinated feline transport for grooming, boarding, veterinary visits, airport logistics, household moves, or interstate relocation.
Route to transport & relocation →Senior, diabetic, medication-dependent, or medically complex cat
Start with complex feline care when ordinary service design is not enough and handling, medication, appetite, mobility, or observation must be integrated.
Route to complex care →Behavior, feeding, medication, or litter-box care is breaking down
Start with Structured Rehab when the home care system is unstable and the cat may need residential assessment, stabilization, and a rebuilt care plan.
Route to structured rehabilitation →I may need rescue, rehoming, or transition support
Start with FELINE TRANSITIONS® when circumstances are changing and you need assessment before deciding among stabilization, rehoming, rescue, or another pathway.
Route to rescue & transitions →I need a deliberate rehoming plan
Start with Structured Rehoming for honest disclosure, preparation, environmental matching, transition support, and long-term placement design.
Route to structured rehoming →I want a future care plan for my cat
Start with the Lifetime Care Program when you want an authorized plan for illness, incapacity, death, displacement, or another future change.
Route to lifetime care →I need a feline veterinarian, urgent care, or 24-hour hospital
Use the Portland directory to distinguish cat-only primary care, mobile care, urgent clinics, and true 24-hour emergency hospitals.
Open veterinary resources →I am looking for TANDEM Cat® care or professional training
Start with the TANDEM Cat® hub for the method, certified facility standard, provider directory, and professional education pathways.
Route to TANDEM Cat® →My situation does not fit neatly into one category
Tell Jonah what is happening in ordinary language. The assistant can help identify the closest part of the network without requiring you to know the service name.
Ask Jonah · Ask Cat →One request can legitimately involve several pathways.
A grooming problem can reveal mobility loss. Boarding can reveal medication or appetite instability. Rehoming pressure can be reduced through rehabilitation or home support. The network exists so those connections are visible.
Describe
Begin with the visible problem and the circumstances around it.
Observe
The team considers behavior, coat, health, feeding, medication, environment, and guardian capacity together.
Route
The initial service may continue, adapt, or connect to another part of the network.
Preserve continuity
The next pathway begins with context instead of forcing the family and cat to restart from zero.
Use Jonah as the conversational front door.
Jonah can help route situations that do not fit a simple service menu. For veterinary emergencies, call a hospital directly rather than waiting for a chatbot response.